Privacy Policy for Emotional Wellbeing
Your privacy and trust are essential to our story-driven approach.
Introduction to Privacy Practices
We take your privacy seriously and maintain strict safeguards around personal information. This policy explains how data is collected, used, and protected when interacting with our site.
Our practices follow Australian law and aim to keep your information safe while ensuring a transparent experience for all site visitors.
Information We Collect
We collect personal information you provide directly and technical data automatically through our platform, always with respect for your privacy.
Directly Provided Data
- Registration and contact details shared for inquiries or submissions.
- Feedback or survey responses collected for service improvements.
- Story submissions and related user-generated content submissions.
- Data you provide when requesting assistance or technical support.
- Email addresses given for ongoing updates or responses.
Automatically Collected Data
- Usage statistics to improve website performance and experience.
- Device and browser information to enhance security measures.
- Log files capturing visit times and referral sources.
- Cookies and similar technologies for session management.
- Analytics tools for tracking aggregated visitor trends.
How We Use Your Data
Data helps improve our services, respond to inquiries, and personalize your journey through the site. We always prioritize your privacy and use only necessary information.
- Processing inquiries and providing relevant resources.
- Improving user experience by analyzing feedback and trends.
- Communicating updates, changes, or site news as requested.
- Identifying technical issues and enhancing platform security.
- Respecting opt-in and opt-out preferences for contact.
- Aggregating statistics for internal performance reviews.
- Complying with legal obligations and requirements.
Privacy Promise: We never sell your data and uphold the highest standards for protection and transparency as required by law.
When Do We Share Data?
Personal information is only shared with trusted service providers or to comply with legal requirements—never for marketing by third parties.
Service Providers and Vendors
Carefully vetted partners assist in site hosting or analytics, but cannot access personal details unrelated to their services.
Legal Obligations and Safety
Information may be released if required by court order or law enforcement.
Aggregated and Anonymous Data
Usage statistics are always anonymized and do not reveal identities.
Your Rights and Choices
You may access, update, or request deletion of your data. We support your privacy choices under Australian law and offer clear opt-out options.
- You may request a copy of your personal information held.
- Update incorrect or incomplete personal data records.
- Request erasure of your information from our databases.
- Ask for an electronic copy of your data to transfer.
- Object to uses of your data for specific purposes.
- Request restricted data processing when necessary.
Please contact us if you wish to exercise any of your rights. We will respond promptly to your request and help clarify the process.
How We Protect Your Data
We use strong technical and organizational safeguards to ensure data security, prevent unauthorized access, and protect your privacy.
Technical Safeguards
- Website encryption and secure connections throughout communication.
- Regular vulnerability scans and system updates for security.
- Strict access controls for staff and administrators.
- Encrypted data storage and secure backup routines.
Organizational Safeguards
- Employee training on privacy and responsible data use.
- Internal privacy reviews and compliance checks.
- Agreements with service providers for privacy commitment.
- Sensitive data handled only by authorized team members.
Data Retention Practices
Data is only kept for as long as needed to deliver services or meet regulatory requirements. It is deleted when no longer necessary.
- Stored while your account is active or as required by law.
- Kept for reference and enhancement unless deletion is requested.
- Held as long as your inquiry or support request is open.
- Kept according to tax and compliance guidelines only.
- Used and retained based on your opt-in preferences.
After retention periods, data is erased securely following legal protocols.
International Data Transfers
Australian standards apply to data, even if processed outside Australia, with strict protections.
- Contractual assurances for privacy by third parties.
- Compliance with Australian privacy regulations always required.
- Use of standardized data protection clauses valued.
- Security practices consistent across all regions ensured.
How We Use Cookies
Cookies personalize your experience, analyze site use, and support core site features. You may adjust your settings at any time.
Cookie Types and Their Functions
- Critical for website core features and login security.
- Monitor usage patterns to improve site reliability.
- Adapt content to match your preferences or session.
- Remember preferences and boost user convenience.
You may change cookie preferences or block non-essential cookies in browser settings.
Updating Our Policy
We update privacy terms to reflect regulatory or process changes. Review this page regularly to stay informed of updates.
- Email notification when significant terms are updated.
- Website banner for important changes.
- Summary of updates in your account dashboard.
- Clear date-stamped change logs listed at the top.
Continued site use means you accept updated policy terms.
Contact for Privacy Inquiries
Write to us about your privacy questions or to exercise your rights.
Caledrion
Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61 2 3925 9349
Email: content@caledrion.com
Last updated on December 25, 2025
Effective from December 25, 2025